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Email + Multi-Channel Communication-Broadcast Agent

4-channel COMMUNICATION-BROADCAST surface — email Day-1 + SMS + push + direct-mail — per-location orchestration above your ESP stack.

Hire the agent that runs your multi-channel communication broadcast — email, SMS, push notifications, and direct mail — per location, per autonomy profile, per state. Segments the corporate list into per-location sub-lists, drafts per-location lifecycle copy with brand-voice gating, gates each send through CAN-SPAM / TCPA / GDPR / CCPA / state opt-in compliance, and routes through whichever ESP / Twilio / OneSignal / Lob stack the operator runs. Replaces the $80-400k/yr carrying cost of Klaviyo + Mailchimp + SendGrid + Twilio + OneSignal + Lob + the marketing analyst FTE running per-location segmentation by hand.

Early-adopter rate
$1,500–$2,500/mo
Minimum term
6 months
Context tuning
10 days · included

Early-adopter program

First 25 subscribers lock the early-adopter monthly rate for the full 6-month term and get priority influence over the skill backlog. Standard rate after the cap: $2,500–$3,500/mo.

Two paths to running this agent

Self-host with the free deployment guide and run your own instance, or rent the hosted agent and skip the build entirely. The skill library is the same either way — the rental ships with hosting, maintenance, and context-tuning included.

DIY

Self-host with the deployment guide

Free walkthrough of how to deploy communication-broadcast agent on your own infrastructure. You bring the engineering time and the integrations. You own every artifact end-to-end.

Effort
Yours
Time
Self-paced
Cost
Free
Guide coming soon

DFY — rental

Rent the hosted agent

We host the runtime, maintain the skill library, and tune the agent to your context at onboarding. You pay a monthly fee. No bespoke customization — new skills go through the shared backlog.

Effort
Ours
Onboarding
10 days
Cost
$1,500+/mo

What this agent owns

The 4-channel COMMUNICATION-BROADCAST surface — email (Day-1), SMS, push notifications, and direct mail — across every connected location. Per-location list segmentation from the master record, per-location dynamic content insertion (store hours, manager name, local events), lifecycle flow architecture (welcome / promo / win-back / loyalty), brand-voice gating per draft, per-state compliance gating across CAN-SPAM / TCPA / GDPR / CCPA / state opt-in laws, per-recipient send-time optimization, and ESP / SMS / push / direct-mail vendor wrapping. Channel-extension architecture: email skills Day-1; SMS, push, and direct-mail skills compose the same broadcast surface.

Install it where your team already works

The agent listens for inbound requests from any of these surfaces and acts inside its skill boundary.

  • Slack
  • Microsoft Teams
  • Email
  • Webhooks
  • REST API
  • Shopify
  • Google Sheets
  • Notion

Example asks

  • "@broadcast Mother's Day promo to all locations with mom-targeted services this weekend — email + SMS" (Slack)
  • Scheduled lifecycle drips per cohort × per location × per autonomy profile
  • Event webhook: purchase / signup / abandonment / loyalty milestone fires recovery flow across email + SMS + push
  • Master-record change webhook: new service or hours update triggers re-segmentation + freshness redraft across all 4 channels

Skill library

Every skill in the rental package. Status reflects current development state — early-adopter subscribers influence which backlog skills move into development next.

In development

  • Per-location list segmentation

    Segments the corporate database into per-location sub-lists using master-record canonical store / service / manager facts.

    In development
  • Per-location dynamic content insertion

    Inserts store hours, manager name, local events, and per-location service offerings into every draft from the local-context layer.

    In development
  • Lifecycle flow architecture

    Designs welcome / promo / win-back / loyalty flows per location autonomy profile across email, SMS, push, and direct-mail channels.

    In development
  • SMS channel extension

    Wraps Twilio / MessageBird as send platform; enforces TCPA quiet-hours, per-state opt-in rules, and consent-verification gating.

    In development
  • Push-notification channel extension

    Wraps OneSignal / Braze / Iterable push as send platform; coordinates push timing with email + SMS cadence per recipient.

    In development
  • Direct-mail channel extension

    Wraps Lob / PostGrid / Inkit as send platform; composes physical-mail drops with email + SMS cadence on the same lifecycle flow.

    In development
  • Brand-voice gate

    Scores every draft output against the brand spec; auto-publishes at 0.88+, routes lower scores to editorial queue.

    DIY walkthrough: /howto/how-to-set-up-a-brand-voice-gate-for-50-locations

    In development
  • Per-vertical compliance overlay enforcement

    Loads HIPAA / FTC ad-substantiation / state cannabis / financial-services overlays at runtime and gates every output through the relevant rule set.

    DIY walkthrough: /howto/how-to-load-per-vertical-compliance-overlays-at-runtime

    In development
  • Master-record sync

    Reads the operator's master record (addresses, hours, services, manager bios, license status) and triggers downstream actions on change.

    DIY walkthrough: /howto/how-to-write-a-master-record-for-multi-location-operations

    In development

What is and is not in the rental

Included

  • Hosted agent runtime + integrations
  • 10-day context tuning at onboarding (brand spec, master record, integration credentials, autonomy profile)
  • Maintained skill library — every skill listed above
  • 2 new skill from the shared backlog per quarter
  • Weekly + monthly usage reporting
  • Subscriber Slack for priority + escalation
  • Every artifact the agent produces is yours to keep

Not included

  • Bespoke skill development outside the shared backlog
  • Custom integrations beyond the listed surfaces
  • Strategy / executive layer — handled by the Fractional CMO engagement
  • Whole-stack orchestration of multiple agents — handled by the Setup Sprint or Fractional CMO
  • Initial build of the productized capability — see /implementations for the one-time setup engagement

Adjacent agents in the swarm

Communication-broadcast agent works cleanly alongside these agents. Subscribe to multiple to operate the full swarm; subscribe to one to start with the tightest pain point.

  • Multi-Location Social Publishing Agent

    Owns per-location social across FB, IG, TikTok, LinkedIn — drafts, gates, schedules on brand and per platform.

    $1,500–$3,000/mo · early adopter · min 6 months

  • Loyalty Member Journey Orchestration Agent

    Decides when each member gets which offer — tier-transition timing, cross-location earn/redeem, offer dedup.

    $1,500–$3,500/mo · early adopter · min 6 months

  • Per-Location Page Generator Agent

    Produces canonical location + service pages with schema.org markup, distinctness gating, and master-record sync.

    $1,500–$2,500/mo · early adopter · min 6 months

Lock the early-adopter rate before the first 25 fill up.

Skill library is still in development. Subscribers at this stage get the lower monthly rate locked for 6 months and priority influence over which backlog skills land first.